M&IS 24060: Systems Analysis I, Fall 2003

Dr. Murali Shanker, A401 BSA

E-mail: mshanker@kent.edu

Phone: (330) 672-1165

Office Hours: To be announced

Class Times: Section 001 : 1:45-3:00 PM T, TH, 206 BSA; Section 002 : 5:30-6:45 PM T, TH, 210 BSA

Important Web Links

Flashline: http://flashline.kent.edu
Course WebCT: http://class.kent.edu/SCRIPT/ksu1670/scripts/serve_home
Syllabus: http://www.personal.kent.edu/~mshanker/Classes/SylF03_SysAna_I.htm
Study Guides: Modern Systems Analysis & Design; Essentials of Systems Analysis & Design


This is an introductory course in Systems Analysis and Design. Students will be presented with the concepts, techniques, and methodolgies that are required for the successful development of information systems. Both theoretical and applied aspects of the field will be emphasised.

Course Requirements

Last day to drop a course: 1 November 2003
Prerequisites: M&IS 24053, Introduction to Computer Applications.† Students attending the course who do not have the proper prerequisite risk being deregistered from the class.

Enrollment: It is the studentís responsibility to ensure proper enrollment in classes. You are advised to review your official class schedule during the first two weeks of the semester to ensure proper enrollment. Should you determine an error in your class schedule, you have until 6 September 2003 to correct it with your advising office. If registration errors are not corrected by this date and you continue to attend and participate in classes for which you are not officially enrolled, you are advised now that you will not receive a grade at the conclusion of the semester.

Students With Disabilities: In accordance with University policy, if you have a documented disability and require accommodations to obtain equal access in this course, please contact the instructor at the beginning of the semester or when given an assignment for which an accommodation is required. Students with disabilities must verify their eligibility through the Office of Student Disability Services (SDS) located in room 181 of the Michael Schwartz Student Services Center (Voice/TTD: 672-3391).

Academic Honesty: Cheating means to misrepresent the source, nature, or other conditions of your academic work (e.g., tests, papers, projects, assignments) so as to get undeserved credit.† The use of intellectual property of others without giving them appropriate credit is a serious academic offense.† It is the Universityís policy that cheating or plagiarism result in receiving a failing grade for the work or course.† Repeat offenses result in dismissal from the University.

Quizzes, Examinations, Projects, and Cases

There will be 10 quizzes, 3 examinations, and 5 projects. All quizzes, examinations, and projects will be taken online. Examinations and quizzes will mainly consist of multiple choice questions. In some cases, you may get questions that will require you to match the answer to the question, or even a short-answer question. All projects will be essay or short-answer questions. All online testing material, i.e., quizzes, examinations, and projects, can be found at the course web site on WebCT, and can be taken from anywhere (home, work, school, BSA computer labs, in the airport, from a hammock sipping Guava juice, etc.) the student has access to the Web. All tests are open-book, open notes, but before taking any test, the student will be asked to indicate his/her agreement to an Academic Honesty Statement. This statement will certify that the student agrees to abide by university rules on cheating, and any failure to do so will result in a failing grade. Thus, for example, while you are allowed to use books and notes for the tests, it is cheating if you ask other students to help you while taking the tests. This statement is available online at your course website. Do this first before doing anything else.

Quizzes: There are 10 quizzes for this class. Each quiz is worth 10 points. The amount of time allotted for each quiz may vary, but will typically be around 25 minutes. You will have only one attempt to take each quiz. Results for the quizzes will be known only after the quiz closes for all students. For each chapter of your book, there is a companion study guide that provides multiple-choice, true-or-false, and essay questions. This study guide can be accessed from within WebCT for each chapter, or just use the links at the top of this syllabus. The maximum points from quizzes is 100.

Examinations: There will be three examinations. Each examination is worth 50 points. Each exam (including the final) will take approximately 75 minutes. All examinations are cummulative. You will have only one attempt to take each examination. Results for the examination will be known only after the examination closes for all students.

Only the best two of the three examinations will count towards the course grade, for a total of 100 points (2 x 50 points).

Projects: There will be 5 projects. Projects require a student to gather, collect, and disseminate information. As such, each project will consist of several essay or short-answer questions. Students can take as much or as little time to gather answers to these questions, as long as they submit their project for grading before the due date. Do not submit your quiz until you have posted your answers to the questions. You can open a project, print it, and then close the project without submitting it for grading.

Each project is worth 10 points. Results for the projects may take up to a week to get graded after the project closes for all students. The maximum points from projects is 50.

Thus, the maximum points for this course is 250 (100 + 100 + 50).

Dates and Timings: Test (quizzes, examinations, and projects) dates are posted at your course website, and also given below. Tests can be taken at any time during which they are available. As a warning, please do not wait until the last minute to take your tests. As you must realize in dealing with technology, several things can and will go wrong. The only condition under which I will extend the due dates is if the WebCT server goes down on the last available day. Any problems with your computer, will not change the due date. As such, it is your responsibility to ensure that you complete the tasks in a timely fashion. You will get zero (0) points for all missed tests. Please ensure that your tests have been graded correctly, and notify the instructor immediately of any concerns.

Extra Credit: Periodically, you may be given additional homework / quizzes in class or online, each of which will count as extra credit towards your final grade. As missed quizzes / examinations cannot be made up, it is in your best interest to attend class regularly. Please check your electronic calendar regularly for any announcements about quizzes, etc.

Academic dishonesty: Cheating means to misrepresent the source, nature, or other conditions of your academic work (e.g., tests, papers, projects, online quizzes) so as to get undeserved credit. The use of the intellectual property of others without giving them appropriate credit is a serious academic offense. It is the University's policy that cheating or plagiarism result in receiving a failing grade for the work or course. Repeat offenses result in dismissal from the University. Students must indicate their acceptance to this policy before they are allowed to take any quiz or exam.


Grading Scale: A: [225,250] points, B: [200,225) points, C: [175,200) points, D: [150,175) points, and F: [0,150) points.

None of the tests can be made up. You will receive a score of zero (0) for any missed tests.

Course Material

One of the following two textbooks is required:

Study guides for both books are available at the companion website, and can be accessed from either the links at the top of this syllabus, or from your WebCT site. The study guide contains practice questions from each chapter. Please go through the study guide before taking any quiz or exam.

How to Access and Use Your Course Web Site

This semester Kent State University will use a new web-based portal Flashline to provide single sign-on access to all student, faculty, and administrative systems. That means, students signing on to Flashline will have access to their e-mail, web for students, and WebCT without having to sign on again. As such, all navigation is best done after logging into Flashline. The Flashline home page is at http://flashline.kent.edu. For help, click http://www.kent.edu/flashline.

This course use a system called WebCT to organize and present online content. WebCT allows the instructor to provide a comprehensive solution to presenting online content, and student management. Thus, in addition to taking online examinations, and reading material from online content, the student is able to track their progress, interact with fellow students through chat and e-mail, and even make online presentations. The following pages give a brief introduction to WebCT for your course. A note of caution. While WebCT provides communication tools like e-mail, chat, etc., please use the communication tools under Flashline instead.

To log into WebCT, do the following:

  1. Enter your username and password (see http://www.kent.edu/flashline for help). If you do not know your Kent username, search for your name under the Kent State Univesity phone directory at http://imagine.kent.edu/phonedirectory/.
  2. Click on My Courses tab. You should see all your courses.
  3. Click on M&IS: Systems Analysis I, and then the WebCT Online Course link. Or, just click Go To WebCT under My Courses tab.

Course Schedule

The following tables contains the class schedule. Note that all online tests (except the final exam) begin on the Monday of the week they are assigned, and are available until Sunday 11:50 p.m. (ET) of that week.

Date Modern Systems Analysis and Design Essentials of Systems Analysis and Design

Aug 26


Aug 28

Chapter 1: The Systems Development Environment

Chapter 1: The Systems Development Environment

Sept 2

Chapter 2: Succeeding as a Systems Analyst

Sept 4

Chapter 3: Managing the Information Systems Project Chapter 2: Managing the Information Systems Project

Sept 9

Chapter 4: Automated Tools for Systems Development
Case: Broadway Entertaintment Company (BEC): The Company

Case: Broadway Entertaintment Company (BEC): The Company

Sept 11

Chapter 5: Identifying and Selecting Systems Development Projects
Chapter 6: Initiating and Planning Systems Development Projects

Chapter 3: Systems Planning and Selection

Sept 16

Case: BEC: Initiating and Planning the CRM

Sept 18

Chapter 7: Determining System Requirements
Case: BEC: Web-Based CRM
Chapter 4: Determining System Requirements
Case: BEC: Web-Based CRM

Sept 23

Chapter 8: Structuring System Requirements: Process Modeling Chapter 5: Structuring System Requirements: Process Modeling

Sept 25

Case: BEC: Process Modeling for the Web-Based CRM

Sept 30

Chapter 9: Structuring System Requirements: Logic Modeling Chapter 6: Structuring System Requirements: Conceptual Data Modeling

Oct 2

Chapter 10: Structuring System Requirements: Conceptual Data Modeling

Oct 7

Case: BEC: Conceptual Data Modeling

Oct 9

Chapter 11: Selecting the Best Alternative Design Strategy Chapter 7: Selecting the Best Alternative Design Strategy

Oct 14

Case: BEC: Design Strategy

Oct 16

Chapter 12: Designing Databases Chapter 9: Designing Databases

Oct 21

Chapter 12: Designing Databases

Oct 23

Case: BEC: Designing the Relation Database

Oct 28

Chapter 13: Designing Forms and Reports
Chapter 14: Designing Interfaces and Dialogues

Chapter 8: Designing the Human Interface

Oct 30

Chapter 15: Finalizing Design Specifications
Chapter 16: Designing Distributed and Internet Systems

Nov 4

Case: BEC: Designing Internet Features

Nov 6

Chapter 17: System Implementation Chapter 10: System Implementation
Nov 11 No Class. Veterans' Day

Nov 13

Chapter 18: Maintaining Information Systems Chapter 10: System Implementation

Nov 18

Case: BEC: Designing a Testing Plan

Nov 20

Advanced Topics
Chapter 19: Rapid Application Development

Appendix B

Nov 25

Chapter 20: Object-Oriented Analysis and Design

Appendix A

Nov 27

No Class  

Dec 2

DEC 4 Review  
Final Exam December 8 - December 12. All tests close by midnight on December 12.
Chapters (Modern Systems Analysis & Design)
Beginning Date

Ending Date (11 p.m., ET)

Quiz 1
1 & 2
Sep 1 Sep 7
Quiz 2
Sep 8 Sep 14
Quiz 3
4, 5, & 6
Sep 15 Sep 21
Project 1   Aug 26 Sep 28
Quiz 4
Sep 22 Sep 28
Quiz 5
Sep 29 Oct 5
Project 2   Aug 26 Oct 12
Exam 1
1 -- 10
Oct 6 Oct 12
Quiz 6
Oct 13 Oct 19
Project 3   Aug 26 Oct 26
Quiz 7
Oct 27 Nov 2
Quiz 8
13 & 14
Nov 3 Nov 9
Quiz 9
Nov 10 Nov 16
Project 4   Aug 26 Nov 23
Quiz 10
19 & 20
Nov 24 Nov 30
Project 5   Aug 26 Nov 30
Exam 2
1 -- 20
Dec 1 Dec 7
Exam 3
1 -- 20
Dec 8 Dec 12